The Custodian بازپرداخت 50٪ از custodian services  in case of visa and study permit refusal. Client has to send official letter from Canada Immigration about visa refusal as a proof and start of refund process. Refund process takes around 1-2 weeks. Bank Transaction fees on client's side (around $30 CAD).

The Custodian بازپرداخت اضافی را ارائه نمی دهد study permit and visa services in case of visa refusal.

The Custodian در صورت امتناع ویزا از اضافی ، مسئول بازپرداخت شهریه است service of school admission to Canadian High School. Refund of tuition fees from partner High school starts with getting official refusal letter from Canada Immigration from client and takes 30-60 days, depends on each school process and refund policy.

The Custodian is in charge for accommodation fees refund in case of visa and/or study permit rejection. However, Accommodation Placements fees are non-refundable in any situation.